applying effective listening techniques applying effective questioning techniques to obtain information and clarify information while communicating with others applying effective verbal/non-verbal communication techniques applying relevant aeronautical knowledge identifying individual or collective symptoms of deterioration in physiological conditions that might endanger the safety of flight operations and taking appropriate corrective action implementing contingency plans implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations maintaining compliance with relevant regulatory requirements including avoiding alcohol and drugs before and when conducting flight operations managing and controlling individual and collective symptoms of stress before and when conducting flight operations managing and monitoring individual or crew physiological and psychological conditions when conducting flight operations managing aspects of lifestyle that may impact on individual or collective performance modifying activities depending on workplace contingencies, situations and environments monitoring individual or crew performance before and during the flight operations reading, interpreting and following relevant instructions, regulations, procedures, information and signs reporting and/or rectifying problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures responding appropriately to cultural differences in the workplace working collaboratively with others when managing human factors as pilot in command (PIC) working systematically with required attention to detail without injury to self or others, or damage to goods or equipment. |